Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains how WABA Panel collects, uses, stores, and protects information when business users connect and use WhatsApp Business features through our application.

1. Information We Collect

We may collect and process the following information only as needed to provide WhatsApp Business panel functionality:

• Panel login information, such as username and authentication session data.
• WhatsApp Business Account connection information, such as WABA ID, phone number ID, business ID, and connection status.
• Access authorization information returned by Meta during WhatsApp Embedded Signup.
• WhatsApp message templates, template status information, and template review responses from Meta.
• Recipient phone numbers uploaded for test messages or campaign sending.
• Message delivery status, read status, failed status, message IDs, and related logs.
• Incoming and outgoing WhatsApp message records needed to display the inbox and conversation history.

2. How We Use Information

We use collected information to:

• Connect a business user's WhatsApp Business Account to the panel.
• Create, submit, list, and sync WhatsApp message templates.
• Send approved WhatsApp template messages for testing or campaign use.
• Show message history, campaign history, and delivery results inside the panel.
• Maintain security, prevent misuse, troubleshoot issues, and support the user.

3. Use of Facebook Login and Meta APIs

The app uses Facebook Login for Business only for WhatsApp Embedded Signup and business authorization. This allows a business user to authenticate with Meta and authorize WhatsApp Business assets.

The app does not use Facebook Login to collect personal Facebook profile data for social login, advertising, or profiling. We do not request or use personal Facebook data such as friends, gender, birthday, or personal profile details for unrelated purposes.

4. WhatsApp and Meta Platform Data

The app integrates with Meta WhatsApp Business Platform APIs. Information exchanged with Meta is used only to provide WhatsApp Business functionality such as account connection, template management, message sending, and status tracking.

5. Data Sharing

We do not sell personal data. We share data only when necessary to operate the service, comply with legal obligations, protect our rights, or interact with Meta WhatsApp Business Platform APIs as required by the user-requested functionality.

6. Data Storage and Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or alteration. Access to the panel is restricted through authentication.

7. Data Retention

We keep business connection data, templates, message logs, and campaign records only as long as needed to provide the service, meet operational needs, resolve disputes, or comply with legal requirements.

8. Data Deletion Requests

A business user may request deletion of their panel data, WhatsApp connection records, message logs, campaign records, or template records by contacting us. After verification, we will delete or anonymize eligible data unless retention is required by law or security obligations.

9. Contact

For privacy questions or data deletion requests, contact us at: info@mesleginisec.com